P2- How is the Internet used?

Now we are in the second part of the blog! Glad that you are still here! :)

For this section, there will be 2 company that I chose to discuss how they make use of the internet. 

Every one is a fan of Coffee Bean and so am I. This is the reason why I am taking Coffee Bean as an example. 😋

Coffee Bean and Tea Leaf

Coffee Bean & Tea Leaf is a well-known international company. They are found in the year of 1963 in Los Angeles, America. Since they are an international company, they have over 10,000 employees that work under them. Coffee Bean can be found in many countries such as Brunei, Canada, China etc. 

How the internet is used in the company 

• Social media 
• An App
• Survey

The second one is Cosmopolitan College of Commerce & Technology.

Cosmopolitan College of Commerce & Technology

Cosmopolitan College of Commerce & Technology is found in the year of 2004. It is a college that allows the student to continue their studies so that they can manage to find a job in the future. Cosmopolitan College offers many courses for students to choose. They have lecturers who are professionally qualified to adopt modern and structured coaching methods to provide a vibrant learning experience to its students.  

How Cosmopolitan College use internet to help the business 

• Like all business does, Cosmopolitan College uses social media to attract customers. 
• Official Website.
• Email.

I will further discuss the following points below!

Here we are! The section where I will further discuss how the 2 business uses the internet to attract customers. 

Coffee Bean and Tea Leaf
Social Media

• Coffee Bean uses social media to promote their company. This is because nowadays youngsters are more into social media. Coffee Bean sees this opportunity and uses it to promote their company.
• They will offer a buy one free one section during Ramadan or during any special days.This can attract customers because many of us will think that it is a very good offer.

App

• Coffee Bean creates an app to attract customers. This is because inside the app it has a lot of promotion for the customers and there are also ways that customers can save their money on the next payment. For example like redeem points, they can redeem points by paying using the app and get discount on the next payment.
• It also allows customers to pay using their phone instead of cash. It is convenience for the customers because if they forget their wallet, they can choose to use their mobile app. 

 

Survey

• Coffee Bean uses internet to create a survey website for the customers to comment on their service and their product. This is a very good idea so that the customers can communicate freely with the business on where they should be improving.

Survey Form From the Internet 

The second one is Cosmopolitan College of Commerce & Technology.

Social Media

• Social media account allows customers to find their business easily and they use internet to upload all of the information about the college and information that student need on the internet.

Official Site

• Cosmopolitan College uploads a PDF file to the internet for the students that are interested to study in the college. 
• By doing this, students will not have to come from far away just to get an application form.

PDF File Provided In The Official Site Of Cosmopolitan College

Email

• Cosmopolitan College sends email to the students account to notify students that are enrolling in the college.
• They also use email to communicate with other companies.
• Cosmopolitan College do research on the internet to see nowadays what courses students are mostly to be interested in.